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India's no1 cost-effective call center solutions - asferatech - 10-19-2024
Call center operations have been completely changed by the incorporation of cutting-edge technology like automation, machine learning, and AI. Chatbots and virtual assistants driven by AI can handle basic inquiries, allowing employees to work on more difficult problems. Call center solutions have grown into multi-channel hubs that manage communication via phone, email, chat, and social media. It offers scalability and flexibility, enabling contact centers to quickly adjust to evolving business needs and consumer demands.